Contact Us

Please have a look at our FAQ, shipping and returns/exchanges pages down the bottom of each page as something you may be enquiring about could be answered there.

If your question(s) have still not been answered please use the form on the right to drop us a line. We will endeavour to get back to you within 48 hours.

Alternatively, you can shoot an e-mail direct to us at hello@cheapskatehockey.com if you would prefer. 

422 Botany Rd
Rosebery, NSW, 2018
Australia

Cheapskate Hockey

RETURNS/EXCHANGES

Exchanges:

If you've accidentally ordered the wrong product or the wrong size/colour you'll need to:

  • Return the product(s) as new to us within 7 days of you receiving them via a registered service.
  • Include a printed version of your order confirmation which clearly states what size/colour you would like the product exchanged for.
  • A pre-paid self addressed parcel for us to return your product(s) in or contact us to arrange a new shipping charge.

Once we receive this we will process your exchange and contact you to confirm when the new product(s) ship. Please allow up to 10 days for re-delivery.

Please note this needs to be done ASAP to avoid the issue of not having stock left of the product you'd like to exchange for. If this happens to occur, we will contact you to discuss alternatives.

Returns:

If you've received your order and there is a problem/fault with any of the products you will need to:

  • Please e-mail us at hello@cheapskatehockey.com to inform us of the issue.
  • Return the product(s) as new to us within 7 days of you receiving them via a registered service.
  • Include a printed version of your order confirmation which clearly describes the fault of the product.

When we receive this we will assess the product and if we deem it to be faulty we will either happily exchange the product or refund the product with a store credit. We will also credit all shipping costs incurred.

Please allow up to 10 days for re-delivery.

Please send all exchanges/returns to:

Cheapskate Hockey

422 Botany Road

Beaconsfield, NSW 2015

AUSTRALIA

Still have questions around exchanges/returns?

Feel free to e-mail us at hello@cheapskatehockey.com if you still have questions.